1. Introduction

Welcome to Kendoggo ("we", "our", "us"). By accessing or using our website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our website.

2. Products and Orders

2.1. All products available on our website are manufactured on request. This means that each product is custom-made based on the specifications provided by you at the time of ordering.

2.2. Due to the bespoke nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and production has begun.

3. Payment

3.1. Payment for all orders must be made in full at the time of ordering. We accept payment via our business partner Stripe.

3.2. Prices for our products are subject to change without notice. However, once an order is placed, the price for that order is fixed and will not change.

4. Shipping and Delivery

4.1. We aim to deliver products within the estimated time frame provided at the time of ordering. However, delivery times are not guaranteed and may be subject to delays beyond our control.

4.2. You are responsible for providing accurate shipping information. We are not liable for any delays or non-delivery due to incorrect or incomplete information provided by you.

5. Warranty and Liability

5.1. We warrant that the products will be free from material defects at the time of delivery. If a product is found to be defective upon delivery, you must notify us within 3 days of receipt.

5.2. Our liability for defective products is limited to repairing or replacing the defective product or issuing a refund at our discretion.

5.3. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

6. Intellectual Property

6.1. All content on our website, including text, graphics, logos, images, and software, is the property of Kendoggo and is protected by applicable intellectual property laws.

6.2. You may not reproduce, distribute, or otherwise use any content from our website without our prior written permission.

7. Privacy

7.1. We are committed to protecting your privacy. Our Privacy Policy, which is available on our website, outlines how we collect, use, and protect your personal information.

8. Governing Law

8.1. These Terms are governed by and construed in accordance with the laws of Germany. Any disputes arising out of or relating to these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Berlin.

9. Changes to Terms

9.1. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

10. Contact Us

10.1. If you have any questions about these Terms, please contact us at sales@kendoggo.com.

By placing an order with Kendoggo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.