Hello and welcome to our FAQ! Here you'll find answers to the most common questions.

Can I return the goods?

Answer: No, unfortunately not. Since all products are made to order, we cannot accept returns. That being it said, all products are made with tons of love, so why would you want to give them back anyway?

Are the tsubas as displayed?

Answer: Yes, they are just as beautiful as displayed! You can even choose a color. Please review the colors here: [Link].

My tsuba doesn't look exactly like the picture, is that normal?

Answer: Yes, of course, that's completely normal. Each tsuba is handmade, so slight variations are to be expected and make each piece unique. It is your tsuba!

How do I pick a color for my tsuba?

Answer: Oh, don't worry, we've got you covered. After you received your order confirmation, we will write to you to ask you about the colors. Please keep in mind, we can only use 2 colors at most!